Privacy Policy

Thanks for accessing BloomBrothers.co ("Site") operated by Bloom Brothers Inc. We respect your privacy and want to protect your personal information. To get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information (PII) in accordance with our Site, read the rest of this Privacy Policy.

This privacy policy applies only to information collected throughout the Site, and does not necessarily apply to any offline collection of your personal information. The policy may be updated from time to time, so be sure to check back every so often.

This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Information Collection, Registration, and Ordering

When we collect your information

We collect information from you when you register on our site, place an order, arrange for a delivery, enter information, respond to a survey, or provide us with feedback on our products.

Where appropriate, you may be asked to enter your name, email address, mailing address, phone number, recipient’s personal information or other details to provide you with an efficient, meaningful, and customized experience.

Ways we may use your information

We may use the information you’ve provided us in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To help make the Site easier for you to use by not having to enter information more than once
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To alert you to new information, products, and services that we offer
  • To quickly process your transactions and fulfill your orders
  • To communicate with you about your orders
  • To ask for ratings and reviews of services or products

We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving communications related to your orders.

If you decide to opt-out entirely, you may withdraw your registration anytime by contacting us at [email protected].

Ways we protect your information

We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. Our current payment gateway provided is PayPal - please check their Privacy Policy here. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via an Extended Validation Secure Socket Layer (EV SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Age of Consent

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. By using this site, you represent that you are at least the age of majority in your place of residence. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

Cookies

We use cookies on the Site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Ways we use cookies

We use cookies in the following ways:

  • To help remember and process the items in the shopping cart.
  • To understand and save user's preferences for future visits for a more customized and seamless experience
  • To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Disabled Cookies

Having cookies disabled in your browser will turn off some of the features of the site.

Information Use and Disclosure

External Use

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

When we disclose information to service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as Lalamove, Grab Express, and Xend) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Policy Updates

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at [email protected].

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