Frequently Asked Questions

General

Bloom Brothers is here because let’s face it: online flower shops weren’t designed with men like us in mind. We’re here for the guy who wants the very best in floral arrangements but doesn’t know where the hell to begin, who didn’t take botany as a college elective, or who just doesn’t have the time to visit a florist in person. We’ll save you some grief; tell us who it’s for, what the occasion is, and our award-winning florists will choose and create your perfect bouquet in just a few clicks. We’ll also deliver it to you wherever and whenever you need it.

You can place an order on our website up to a day in advance of when you need it. We make deliveries every day of the week, between 11AM and 9PM, excluding major Holidays (Christmas and New Years). Short of a natural disaster, like a thunderstorm or Armageddon, we’re here to serve you.

Product

Our bouquets are individually crafted by our in-house, award-winning florists, creating Instagram-worthy designs for every imaginable occasion. The arrangement comes with a greeting card and finishing details on our signature packaging. If you don’t want the greeting card, just state it on your order.

A regular bouquet costs P1,850.00. A large bouquet costs P2,950.00. There is also a flat delivery of P250.00 within Metro Manila. Simple.

We let our award-winning florists take the wheel here; they’ve designed some amazing bouquets to cater to various recipients and occasions. Combine their designs with additional information about your recipient, and you’ll get their best choice of flowers for the occasion. The flowers, colors, quantity, and decorative touches have all been taken into consideration, so you don’t have to learn all that stuff yourself.

Whenever possible, the arrangements are tailored to perfection as per your order. However, depending on freshness, small changes may be made to ensure a quality product every time you order from Bloom Brothers at no added cost.

Orders & Delivery

Anywhere within Metro Manila, Philippines. In case you want your flowers delivered to complicated location, just enter landmarks when asked for the delivery address.

You can order up to a day in advance and specify the time slot and we’ll make sure it’s delivered on time.

Yes, but only up to a day beforehand. Please get in touch with us right away - bouquets are arranged and delivered to fit the schedule you specified, which limits our ability to make significant changes right before your order is sent out.

If your order has not yet been processed or shipped, cancellation is a breeze! Just select your order receipt on the website and hit “cancel”. If payment was made by credit card, your refund will take about 3-7 business days to process, depending on the banking institution.

We don’t leave customers unsatisfied. Contact us directly and we’ll work it out.

Payment

We accept online credit card payments through PayPal, as well as cash on delivery. We would truly appreciate the exact amount, as our couriers (Flower Rangers. Heh.) do not always carry extra cash on hand.

We do not accept returns or refunds as our products are delicate and perishable. Please don’t hesitate to contact us in case satisfaction is not met, and we’ll gladly attend to the matter.

Delivery costs a flat P250.00 anywhere within Metro Manila. Nice.

Other

Right when you pick your bouquet, let us know of any specific requests or instructions you may have and we’ll do our best to accommodate. If you’ve already placed an order, contact us directly with your order details and we’ll figure it out together.

We’d like to think so, especially if your lady is a bee, but that’s entirely up to you. May the force be with you - just keep it classy.

Why not? It’s 2018. Guys enjoy flowers too - though they won’t outwardly admit it!

We’d love to hear what you have to say. Please reach out at [email protected]

Pen Plus Circle minus plus Alternate Calendar Building Comment Alt-lines home Receipt Kiss Smiling Face With Heart-Eyes Alternate Map Marker Wallet Envelope